Everything You Need to Manage Rental Properties

01

Automated M-Pesa Rent Collection

Collect rent automatically through M-Pesa.

Tenants pay via M-Pesa, payments are auto-recorded, and landlords get instant payment confirmations.

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02

Tenant Management System

Keep tenant records organized in one place.

Manage tenant profiles, lease dates, payment history, contact details, and tenant status from one screen.

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03

Automated Rent Invoicing

Generate monthly rent invoices automatically.

Run recurring invoice cycles with billing records, due-date reminders, and overdue payment alerts.

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04

Financial Reports & Property Analytics

Track property performance with clear reports.

View rent collected per property, outstanding balances, monthly revenue, and portfolio performance trends.

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05

Multi-Property Management Dashboard

Manage all buildings from one dashboard.

View all properties, track occupancy rates, monitor collections, and spot alerts or issues quickly.

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06

Maintenance Request Management

Track repairs with a simple workflow.

Tenants submit maintenance requests while property managers monitor progress and status updates.

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07

Smart Notifications & Alerts

Keep teams informed with automated alerts.

Send rent confirmations, overdue alerts, maintenance updates, and communication alerts via SMS, email, and dashboard.

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08

ZivoPay Payment Links

Send secure invoice links from WhatsApp chats.

Create ZivoPay payment links from customer conversations, trigger M-Pesa STK prompts, and let the invoice close automatically after payment confirmation.

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09

Property & Unit Management

Structure every building, floor, unit, rent amount, and status.

Create properties, units, landlords, categories, rent amounts, occupancy status, public listing status, and portfolio-level records in one place.

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10

Lease Management

Track lease dates, rent terms, deposits, renewals, and move-outs.

Keep tenancy agreements, start dates, end dates, rent frequency, deposits, exit dates, and lease status connected to tenant and unit records.

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11

Arrears Tracking

See paid, part-paid, unpaid, and overdue tenants quickly.

RentalDesk brings invoice status, payments, tenant balances, promises to pay, overdue notices, and follow-up lists into one arrears workflow.

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12

Bank & M-Pesa Reconciliation

Match payments to tenants and review exceptions before posting.

Import bank statements, review M-Pesa transactions, handle unmatched payments, convert pending records, and keep payment allocation accountable.

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13

Utility Billing

Manage water, electricity, service utilities, readings, and utility payments.

RentalDesk supports utility accounts, meter readings, imports, templates, invoice generation, utility payments, and electricity-focused workflows.

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14

Owner Statements & Landlord Reporting

Prepare landlord-ready statements with rent, expenses, fees, and payouts.

Agencies can manage owners, advances, returns, expenses, commissions, and owner reports from the same rental operations system.

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15

Tenant Portal

Give tenants access to balances, invoices, receipts, profile details, and support requests.

Tenant portal screens help tenants view billing, payments, statements, profile details, and maintenance or service ticket updates.

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16

Landlord Portal

Give property owners controlled visibility into their properties and returns.

Landlord portal workflows let owners view relevant properties, tenants, payments, invoices, expenses, and reports without exposing the full agency workspace.

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17

Document Management

Keep leases, receipts, IDs, statements, and property documents attached to the right record.

RentalDesk includes document records so teams can keep important files connected to tenants, units, properties, payments, and operational workflows.

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18

Vacant Unit Listings

Publish available units and collect enquiries from prospects.

RentalDesk includes public available-unit pages, website embed tools, unit enquiry tracking, and conversion paths from enquiry to tenancy.

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19

Role-Based Access Control

Control what owners, finance, operations, agents, tenants, and staff can see.

RentalDesk includes role restrictions, scoped property access, module access, capabilities, and tenant-host controls for safer team operations.

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20

Approvals & Audit Logs

Add accountability to financial changes, operational actions, and sensitive records.

RentalDesk includes approval screens, audit logs, security logbook workflows, archive views, and controlled deletion restrictions.

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21

Accounting & Financial Reports

Move from rent records to trial balance, profit and loss, balance sheet, VAT, and ledgers.

RentalDesk includes chart of accounts, journals, accounting periods, VAT summaries, general ledger, trial balance, profit and loss, and balance sheet reports.

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22

Mobile App Access

Access rental operations from mobile screens built around the same modules.

RentalDesk includes mobile app screens for dashboards, tenants, properties, units, leases, invoices, payments, reports, documents, tickets, utilities, and portals.

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23

SMS, Email & WhatsApp Templates

Send consistent rent, payment, lease, utility, and booking messages.

RentalDesk includes SMS, email, WhatsApp templates, communications logs, announcements, notifications, reminders, and webhook-driven messaging.

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24

Serviced Stay & Booking Workflows

Support furnished stays, bookings, guests, check-in, checkout, and owner statements.

RentalDesk includes booking, guest, owner statement, serviced unit, payment reminder, check-in, checkout, and review-message workflows for short-stay rental operations.

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25

White Label & Reseller Tools

Support branded property management software offers for agencies and resellers.

RentalDesk includes reseller portal, white label reseller records, branded domain/theme capabilities, commissions, lead reports, and subscription oversight.

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