What This Feature Does
- Lets tenants submit repair and maintenance requests.
- Tracks request status from open to resolved.
- Keeps property managers updated on progress.
- Maintains a record of maintenance actions.
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Product Feature 06
Maintenance Request Management
Track repairs with a simple workflow.
Tenants submit maintenance requests while property managers monitor progress and status updates.
Why It Helps Landlords
- Reduces unresolved issues and tenant frustration.
- Improves coordination between tenants and managers.
- Supports better property condition and retention.
How It Works in RentalDesk
- Requests are captured in RentalDesk with request details.
- Managers assign and track each issue through stages.
- Status updates are visible until closure.
- Resolved history remains available for accountability.
Explore All Product Features
Feature OverviewFeature 01
Automated M-Pesa Rent Collection
Feature 02
Tenant Management System
Feature 03
Automated Rent Invoicing
Feature 04
Financial Reports & Property Analytics
Feature 05
Multi-Property Management Dashboard
Feature 06
Maintenance Request Management
Feature 07
Smart Notifications & Alerts
Feature 08
ZivoPay Payment Links
Feature 09
Property & Unit Management
Feature 10
Lease Management
Feature 11
Arrears Tracking
Feature 12
Bank & M-Pesa Reconciliation
Feature 13
Utility Billing
Feature 14
Owner Statements & Landlord Reporting
Feature 15
Tenant Portal
Feature 16
Landlord Portal
Feature 17
Document Management
Feature 18
Vacant Unit Listings
Feature 19
Role-Based Access Control
Feature 20
Approvals & Audit Logs
Feature 21
Accounting & Financial Reports
Feature 22
Mobile App Access
Feature 23
SMS, Email & WhatsApp Templates
Feature 24
Serviced Stay & Booking Workflows
Feature 25
White Label & Reseller Tools